Privacy Policy

Mobilinear Systems (“we”, “us”, or “our”) operates the website and the LimaxLock MDM mobile application (collectively, the “Service”). This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data when you use our Service. It also outlines your rights and choices concerning your personal data.

By using our Service, you agree to the collection and use of information in accordance with this Privacy Policy. Terms used in this Policy have the same meanings as in our Terms and Conditions, unless otherwise defined here. This Privacy Policy applies to all platforms where the Service is offered, including our website and mobile applications.

Information We Collect

We collect data solely for the purpose of delivering, improving, and maintaining our Service.

Personal Data

We may collect personally identifiable information (“Personal Data”) that can be used to contact or identify you. This may include:

• Full name
• Email address
• Phone number
• Address, City, State, Postal/ZIP code

Usage Data

We automatically collect certain data when you access the Service, including:

• IP address
• Browser type and version
• Pages visited and time spent on them
• Device type, operating system, and unique device identifiers
• Access times and referring URLs

Mobile Device Data

When accessing the Service through a mobile device, we may collect:

• Mobile device ID and model
• OS version
• Device IP address
• App interactions and diagnostic data
• Location data (only with your permission)

Location data is collected solely to improve app functionality and is never shared externally.

Tracking Technologies & Cookies

We use cookies and similar technologies (e.g., beacons, scripts) to monitor activity on our Service and store certain information.

You can set your browser to refuse cookies or alert you when a cookie is sent. Some parts of the Service may not function properly without them.

Examples of Cookies We Use:

• Session Cookies – for essential Service functions
• Preference Cookies – to remember settings and preferences
• Security Cookies – to protect your account and data

Cookies and tracking technologies are used only for improving the Service and understanding user behavior. We do not use them for advertising purposes.

Use of Data

We use collected data to:

• Provide and maintain the Service
• Notify you of changes to the Service
• Enable interactive features
• Offer customer support
• Analyze and improve functionality
• Monitor Service usage
• Detect, prevent, and resolve technical issues

All analytics and reporting data is aggregated and anonymized to prevent identification of individual users.

Legal Basis for Processing (EEA Users)

If you are in the European Economic Area (EEA), we process your data based on:

• Your consent
• Performance of a contract
• Compliance with legal obligations
• Legitimate interests (such as improving our services)

Data Retention

We retain personal data only as long as necessary for the purposes outlined above. We may also retain data to comply with legal obligations or resolve disputes.

Analytics Data Retention: Usage and analytics data is generally retained for up to 24 months, after which it is anonymized or deleted.

When no longer needed, data is securely deleted or anonymized.

Data Transfers

Your information may be transferred to servers outside your country of residence. For example, analytics data may be processed outside India.

We ensure appropriate safeguards, such as contractual clauses, are in place to protect your data.

Disclosure of Data

We do not share personal data with third parties except as required by law or to protect rights, property, or safety. This includes:

• To comply with legal obligations
• To protect the rights, property, or safety of Mobilinear, users, or the public
• To investigate misconduct
• In the event of a business transfer (e.g., merger or acquisition)

Security of Data

We implement appropriate technical and organizational measures to protect your data, including:

• Access controls
• Encryption
• Regular security reviews

However, no method of transmission over the Internet or electronic storage is 100% secure.

Service Providers

We may use third-party service providers to:

• Host the Service
• Analyze usage patterns through analytics tools
• Provide customer service

These providers access data only to perform tasks on our behalf and are contractually bound not to use it for other purposes.

Analytics

We use the following tools for internal analytics and website improvement:

• Google Analytics
• Google Search Console
• Bing Webmaster Tools

Data collected through these tools is accessed only by our employees, anonymized wherever possible, and is not used for advertising or shared externally.

Opt-out Option: You can opt out of Google Analytics tracking using the Google Analytics opt-out browser add-on: tools.google.com/dlpage/gaoptout

No Third-Party Sharing

We do not sell, rent, or trade your personal information with third parties. All data collected is accessed only by our employees to improve and maintain the Service.

Your Data Protection Rights

Depending on your location (e.g., EU, California), you may have rights to:

• Access your personal data
• Request correction or deletion
• Object to or restrict processing
• Withdraw consent
• Request data portability
• Lodge a complaint with a data protection authority

To exercise any of these rights, contact us at support@limaxlock.com.

Children's Privacy

Our Service is not intended for individuals under 18. We do not knowingly collect data from minors.

If you believe a child has provided personal data, contact us and we will remove it.

Links to Other Sites

Our Service may contain links to third-party websites. We are not responsible for their content, policies, or practices. Review their privacy policies before using them.

Changes to This Privacy Policy

We may update this Privacy Policy periodically. Significant changes will be communicated via email or a prominent notice on our Service. The Effective Date will also be updated.

We recommend reviewing this policy regularly.

Contact Us

Questions about this policy or how we handle your data? Our team is here to help.

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